Privacy Policy

Service overview

RaanHub helps users connect Meta advertising accounts, sync campaign data, review ad performance, and apply automation rules that users configure for their own advertising accounts.

Information we collect

• Account information provided through login, such as name, email address, connected Meta user identifier, and permission status.
• Meta advertising account data that the user authorizes, including ad account IDs, campaigns, ad sets, ads, account status, and performance metrics needed to display reports and run rules.
• Automation settings created by the user, including rule conditions, schedules, dry-run or real-run mode, actions, check logs, and action logs.
• Technical information required to operate the service, including timestamps, request status, error logs, and connection health.

How we use information

• To connect authorized Meta advertising accounts to RaanHub.
• To sync advertising objects and performance data selected by the user.
• To evaluate automation rules and apply actions only when the user has enabled those rules.
• To show dashboards, campaign status, rule results, check logs, action logs, and account connection health inside the application.
• To maintain security, troubleshoot errors, and prevent unauthorized access.

Meta Platform data

RaanHub uses Meta Platform data only for the features visible in the product and only for ad accounts the user connects and allows. We do not sell Meta Platform data or use it for unrelated advertising, profiling, or data brokerage. Dry-run rules only evaluate conditions and write check logs. Real-run rules may perform authorized campaign or ad set actions and write action logs.

Data storage and security

Authorized tokens and application data are stored using server-side systems and are not exposed in the browser. We use role-based access controls, tenant scoping, audit logs, restricted access, and server-side processing for sensitive Meta API operations.

Data sharing

• We do not sell user data.
• Data may be processed by infrastructure providers that host, secure, monitor, or operate the service.
• We may disclose data if required by law or to protect the security and integrity of the service.

Retention and deletion

We retain data while an account remains connected and while it is needed to provide the service, comply with obligations, resolve issues, or maintain security logs. Users can disconnect Meta access inside the app and can request deletion through our data deletion page.

Contact

For privacy questions or deletion requests, contact us at contact@raanhub.com.